We arrived at the Beresfield head office on Monday 22nd September to do all the fun stuff! Once we arrived we were told sorry you guys will be unable to sign your contract today - you guys didn't go to council to pay a fee for the section 305...
WHAAAAA? Not only did I not have any idea what he was talking about as it seemed like a whole bunch of gibberish, I cannot understand why we not been informed of this earlier? If this was all they were missing in order to have the construction certificate why wouldn't they call us?
After that whole debacle I was less than impressed - it only meant more delays!
So we moved onto colours! NOW the fun stuff begins.
We had already been called on Friday to say that our brick had been discontinued so we needed to pick another one of similar colouring.
Externals:
- Bricks - Austral Silver
- Moroka to front piers - miss molly
- Roof - Colorbond Monument
- Guttering, Fascia & downpipes - Colorbond Monument
- 1200 front door with omni trilock
Brick
Colorbond Monument
Our door Handle
- Walls - Taubmans Stonebridge
- Ceiling - Taubmans white
- Doors & architraves - Gloss white
our paint colour
Kitchen:
- Caesarstone Bench top "Snow"
- Polytec Createc gloss "Graphite" to lower cabinets - all handle-less
- Polytec Createc gloss "Ultra White" to upper cabinets - all handle-less
- 900mm freestanding oven with glass canopy range hood
kitchen cupboard colour
- Carpet - Godfrey Hirst Ash Grey
- Timber laminate floors - Clix Authentic Oak light grey
After we did all the colour selections I suddenly realised that the price had gone up - A lot! It was at this stage that we found out that they issued us a price increase of $4090 due to us going over the 180 day tender HOWEVER they conveniently "forgot" to tell us about the increase and send out the paperwork (I seen our copies of the tenders sitting in their file) They reluctantly admitted that they had made a mistake and they honestly thought that they had sent it out..
At this stage to which I am sure you all could imagine we were extremely angry and frustrated! After some negotiating back and fourth, we had come to an arrangement however still not happy although we finished up and left. We called our sales consultant to tell her about all this and asked is she had any idea about the price increase of the delay in being able to sign the contract to which she had no idea. She fought for us and was able to get us a little bit more of a discount, they had also agreed to make up the time to which we have lost - which will be about 2 and half weeks at least.
They had also arranged for us to go into the Woongarrah office to be able to sign our contract when it was ready (which was last Sunday) instead of sending the post which would of meant more delay. We signed our contract and didn't receive our signed copy for the bank till Wednesday. We are now impatiently waiting for the bank to do their thing and provide us with the commencement letter which will mean our 28 day countdown starts!!!
This process started off painful and very stressful however I can't thank my sales consultant enough - she has been absolutely AMAZING and is a HUGE asset to their team.
BRING ON THIS BUILD!!!
Hi,
ReplyDeleteYour colours are looks great, if you dont mind me asking, can you please let us know how much cost of upgrading to 900mm cooktop with oven, 900mm Ducted rangehood, 20mm stone benchtop and with water fall ends to breakfast bar?
Hi Cameronpark - thank you :) we are super happy with them and can't wait to see them come together.
DeleteFor the cooktop and stone bench tops we got it in a $15,000 package but to get the colour "snow" which is premium range was $1353 and to get other side waterfall edge (the package included one waterfall edge) it cost us an extra $756
The 1200 door cost us $730
Omni trilock cost us $340
Sarking was $2300
We didn't get glass splashback as it was too costly
You mean $15,000 package is free or pay? What are all included in that package.
Deleteplus 1200mm wide door, omni lock, Glass splashback, anti blanket to under colourbond roof?
ReplyDelete